MBT Company
← All pages in this section

ATTACHMENT_SCAN_FAILED

Status: 503 Service Unavailable

What it means

The file could not be checked for threats, so it was not accepted.

What to do

Try again in a few minutes. If it keeps happening, use the "Report the problem" button.

Example of the answer

The API answers with this JSON (title and detail change with the situation and the language):

{
  "type": "https://docs.mbtcompany.eu/errors/attachment-scan-failed",
  "title": "Service Unavailable",
  "status": 503,
  "detail": "The file could not be checked for threats, so it was not accepted.",
  "code": "ATTACHMENT_SCAN_FAILED",
  "requestId": "4bf92f3577b34da6a3ce929d0e0e4736"
}